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Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

How to check if the site files are on the hosting

Before pointing a domain, asking for help, or concluding that “the site has disappeared”, it is worth checking one simple thing: are the site files actually on the hosting? It…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Meu Interweb vs Plesk: how they differ and which panel we use

Plesk is a hosting panel, like cPanel. It does the same job — files, e-mail, databases — with a different interface. And like cPanel, it does not replace Meu Interweb:…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

How to stop spam reaching your mailbox: what we filter and what you can do

There is no way to end spam, and anyone promising that is selling you a fiction. There is a way to cut it down a great deal — and most…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

How to change your PHP version

You can choose which PHP version your site runs on, from the older releases up to the most recent ones, and turn extensions on or off — all from cPanel,…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Meu Interweb vs cPanel: which panel to use for what

These are two different panels, with two different passwords, and mixing them up wastes more time than almost anything else. The rule fits on one line: Meu Interweb is where…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to recover your Meu Interweb password

If you cannot get into Meu Interweb because you do not remember the password, the reset is immediate and you can do it yourself, without contacting us. Before you start:…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Common FTP errors: 530, timeouts and files that never show up

FTP is simple until the day it will not connect. These are the errors you get, in order of how often they show up, and what each one really means.…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to make a complaint and how we handle it

Not everything goes well. When it does not, we want to know — and we want to hear it from you, rather than on social media or through a customer…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Dedicated or shared IP: which one you need, and when

It is one of the most common questions from anyone growing: “do I need an IP of my own?”. In most cases the honest answer is no — and it…