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Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Where to find your VPS or dedicated server IP address

You bought a VPS or a dedicated server and you are missing the address to connect to. It is the request we get most about servers, and it has a…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Being found on Google: Business Profile, Search Console and the basics

Having a website is not the same as being found. They are different things, and the second does not happen by itself — you have to tell Google it exists…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Refunds and cancellations: what comes back, when, and what does not

Refund and cancellation sound like the same thing and are not. Almost everyone who writes to us asking for a refund actually wants the first of the two below —…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

WhatsApp, e-mail or SMS: advantages, disadvantages, risks and who each is for

WhatsApp, e-mail and SMS all exist to talk to customers, and the question «which is best» has no answer — because they are for different things. This page puts all…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Using your mailbox inside Gmail, after the Gmailify shutdown

Plenty of people prefer to read everything inside Gmail: the personal account and the work one, in the same inbox. That is still possible with your e-mail here — but…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours — and the most profitable one to run, because a single password…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

What we do about security, DDoS included, and what stays yours

This question deserves names and specifics, not marketing. Below is what runs on our servers, what it actually stops, and — the part almost no provider writes down — what…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

WhatsApp for business: the risks, and the practices that avoid them

WhatsApp has become the sales channel for many businesses in Mozambique, and that brought a risk few weigh up: the number is not yours. It is an account on a…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Where our servers are, and what that means for your site

It is a fair question and rarely answered plainly: where is my site, physically? The answer matters for three reasons — speed, where the data is kept, and what you…

Interweb Moçambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

What actually happens when you change plan: files, dates and the money already paid

How to request a plan change is in how to upgrade or downgrade your plan. What almost nobody explains — and it is what holds people back — is what…