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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to recover your Meu Interweb password

If you cannot get into Meu Interweb because you do not remember the password, the reset is immediate and you can do it yourself, without contacting us. Before you start:…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Meu Interweb vs Plesk: how they differ and which panel we use

Plesk is a hosting panel, like cPanel. It does the same job — files, e-mail, databases — with a different interface. And like cPanel, it does not replace Meu Interweb:…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Meu Interweb vs cPanel: which panel to use for what

These are two different panels, with two different passwords, and mixing them up wastes more time than almost anything else. The rule fits on one line: Meu Interweb is where…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Common FTP errors: 530, timeouts and files that never show up

FTP is simple until the day it will not connect. These are the errors you get, in order of how often they show up, and what each one really means.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Dedicated or shared IP: which one you need, and when

It is one of the most common questions from anyone growing: “do I need an IP of my own?”. In most cases the honest answer is no — and it…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to make a complaint and how we handle it

Not everything goes well. When it does not, we want to know — and we want to hear it from you, rather than on social media or through a customer…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Refunds and cancellations: what comes back, when, and what does not

Refund and cancellation sound like the same thing and are not. Almost everyone who writes to us asking for a refund actually wants the first of the two below —…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Where to find your VPS or dedicated server IP address

You bought a VPS or a dedicated server and you are missing the address to connect to. It is the request we get most about servers, and it has a…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Being found on Google: Business Profile, Search Console and the basics

Having a website is not the same as being found. They are different things, and the second does not happen by itself — you have to tell Google it exists…