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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to enable or disable two-factor authentication (2FA)

Two-factor authentication (2FA) adds a second step to logging in to My Interweb: after your password, you also confirm with a code generated by an app on your phone. Even…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside Interweb - from Pro Hosting to Plus Hosting, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to unblock your IP address

Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is necessary protection against attacks - but sometimes it catches the site owner…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

My Interweb vs Plesk: how they differ and which panel we use

Plesk is a hosting panel, like cPanel. It does the same job - files, e-mail, databases - with a different interface. And like cPanel, it does not replace My Interweb:…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to recover access to your account

Can't log in to My Interweb? In most cases you can get back in yourself in a couple of minutes - no need to wait for support. Forgot your password…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

How to change your cPanel password

There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other does not. Before you start: this is your cPanel…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

How to upgrade or downgrade your plan

Outgrown your plan - or paying for more than you use? You can change plan yourself from My Interweb, without opening a ticket and without moving the site by hand.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

How to tell if your site has been compromised

Most infections don't announce themselves - they show up as small, odd symptoms before anything looks obviously wrong. Signs to watch for 1 Your browser or a visitor's shows a…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Can you register a .mz domain with an international provider? How to check before paying

It is a fair question: you found cheap international hosting and want to know whether you can register your .co.mz there. The short answer is it depends on the provider…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Renewing and changing your billing cycle, and saved payment methods

Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you have to think about it. This article…