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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Creating your SPF record, step by step

SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message lands in spam is covered elsewhere: SPF, DKIM and…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

SMTP ports 465, 587 and 25: SSL, STARTTLS and which one to use

To send e-mail from Outlook, your phone or a program of your own, use port 465 with SSL/TLS, which is the one our guides give. Port 587 with STARTTLS is…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I ordered an upgrade and have not paid it: what happens to my plan and my renewal

Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site and the e-mail are not touched, and the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Restoring a backup yourself, without opening a ticket

Your account is backed up automatically every day, before dawn, and the backups of the last 30 days are kept. Almost anything you delete by mistake can be put back…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Installing Mautic

Mautic is a marketing automation platform you host in your own account: contact lists, forms, landing pages, step-by-step campaigns and e-mail sending. The difference from a monthly service is that…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

A contact form that actually reaches your inbox

Building the form is the easy part: any plugin draws one in ten minutes. The hard part, and the one that loses business without anyone noticing, is the message arriving.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Frequently asked questions about CDNs

The questions we get most often about CDNs, in order. The first one matters most, and the answer is short. Do you sell a CDN? Is one included in my…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Reading a whole DNS zone line by line: names, trailing dots, TTL and the @ sign

The short answer: a DNS zone is a plain-text list of records, one per line, in a standard format (the “zone file” from RFC 1035, the one BIND uses). Many…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Recovering the Joomla administrator password

You cannot get into /administrator any more. There are three ways back, and they are worth trying in this order: the first needs nothing, the second needs cPanel, the third…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

Reporting abuse: how to do it and what happens next

If you have found something illegal or abusive on a site, an e-mail or a file that we host, there is a form built for exactly that: report abuse. Every…