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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

The most common WHMCS problems, and what causes them

Almost everything that goes wrong in a WHMCS falls into one of five families: the PHP loader, the licence, the scheduled job, the server link, and e-mail. Knowing that halves…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Asking for a quote: what to fill in and what you get

People buying for a company, an institution or a tender can rarely just click «order». They need a document first: company details, prices and an expiry date, to put in…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

The limits nobody advertises: inodes, processes and memory

Disk space and traffic are the limits everybody compares before buying. In practice they are not the ones that stop sites. There are three others, far less talked about, and…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Changing nameservers at a registrar that is not us: the map every panel follows

The domain was bought somewhere else and the hosting is with us. For the site to open here you have to go into their panel and change one of two…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSpeed, Cache & CDN

Putting a domain on Cloudflare

This is the route from start to finish on the Cloudflare side: create the account, add the domain, check what it imported, and get it answering. The preparation that happens…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Watching your site usage in real time over SSH

The panel graphs tell you what happened. The command line tells you what is happening this second, and that is what you want when the phone rings and the site…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Creating your SPF record, step by step

SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message lands in spam is covered elsewhere: SPF, DKIM and…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

SMTP ports 465, 587 and 25: SSL, STARTTLS and which one to use

To send e-mail from Outlook, your phone or a program of your own, use port 465 with SSL/TLS, which is the one our guides give. Port 587 with STARTTLS is…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I ordered an upgrade and have not paid it: what happens to my plan and my renewal

Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site and the e-mail are not touched, and the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Restoring a backup yourself, without opening a ticket

Your account is backed up automatically every day, before dawn, and the backups of the last 30 days are kept. Almost anything you delete by mistake can be put back…