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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

A support request that gets a fast answer: what to include, by type of problem

The short answer: the fastest answer is the one that does not need a question back. A request with the site address, what you expected, what happened and when usually…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseAutomation & n8n

Recurring invoices and payment reminders: automating the follow-up for a service business

In a service business (retainers, maintenance, monthly fees) it pays to automate issuing the invoice and the payment reminder, and keep by hand only what needs judgement: a dispute, a…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

A test copy (staging) of your WordPress site: changing things safely

The short answer: a test copy is a second site, identical to yours, that only you see. You try the new theme, the big update, the plugin you do not…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Ten mistakes first-time website owners make, and how to avoid each one

The short answer: nearly all the problems of a site’s first months repeat from person to person. Most are not technical: they are not having the account and domain in…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Your domain contact details: why they must be real, and how to keep them up to date

The short answer: when you register a domain, your details (name, e-mail, phone, address) are tied to it as the holder. Registries require them to be true and current: it…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Spaces, accents and symbols in links and file names: URL encoding without broken links

The short answer: an address can only carry a limited set of characters. Everything else (a space, an accented letter, many symbols) travels as % followed by two hexadecimal digits:…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Collecting subscribers and sending a newsletter from a WordPress site

The short answer: the site collects the addresses (with a form), but it should not be the one sending a message to many people. For that you use a proper…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Affiliate or reseller: which suits someone who builds sites for clients

The short answer: if you build sites, shops or e-mail for other people, you have two ways to earn from hosting: recommend us as an affiliate, or resell. As an…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I paid twice or paid the wrong invoice: what happens to the money

Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…