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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Going live on SonicPanel and VoxStream: BUTT, Mixxx or SAM with server, port and password

The short answer: to go live you need a broadcasting program (the encoder) on the studio computer, and three details: the server address, the port and the broadcast password. If…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Which Outlook do I have? Classic, new, Mac or the web version

The short answer: before following any guide, it helps to know which Outlook you have open, because the menus are different. The quickest sign: classic has the File menu in…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

The site moved but something is broken: what each symptom points to

After a move, each error almost always has one typical cause. Instead of redoing everything, read the symptom, go to the most likely cause and confirm it in the error…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseNode.js, Python & Docker

HTTPS for a container: a certificate and a domain

For an application running in a container to show the padlock, you need a domain pointing at the VPS and a certificate. The most common route is nginx in front…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Switching between the new and the classic Outlook, and going back

The short answer: classic Outlook has a “Try the new Outlook” toggle at the top right; the new one has a “New Outlook” toggle in the same place, which turns…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Choosing a control panel for your VPS: what to decide before you install one

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Legal pages for any website: privacy, terms and cookies, and which ones you need

The short answer: almost every site needs a privacy page, because almost every site collects something (a form, a visit counter, an e-mail). Terms are only needed if you sell…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…