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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseNode.js, Python & Docker

HTTPS for a container: a certificate and a domain

For an application running in a container to show the padlock, you need a domain pointing at the VPS and a certificate. The most common route is nginx in front…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Switching between the new and the classic Outlook, and going back

The short answer: classic Outlook has a “Try the new Outlook” toggle at the top right; the new one has a “New Outlook” toggle in the same place, which turns…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Choosing a control panel for your VPS: what to decide before you install one

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Legal pages for any website: privacy, terms and cookies, and which ones you need

The short answer: almost every site needs a privacy page, because almost every site collects something (a form, a visit counter, an e-mail). Terms are only needed if you sell…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

HestiaCP or CloudPanel on your VPS: the differences that matter

The short answer: both are free, need no licence and run on Debian and Ubuntu. Choose HestiaCP if you want a complete hosting server, with e-mail, DNS and several accounts…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseVPS & Servers

Remote Desktop will not connect: the usual errors and what each one means

The short answer: the error message almost always says what is missing. There are two groups: it does not reach the server (network, address, firewall, stopped server) or it reaches…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Bounce message 550: user unknown, relay denied and rejected, what each one means

You sent an e-mail and got back a message that says “Mail Delivery Subsystem”, “Undelivered Mail Returned to Sender” or “Delivery Status Notification (Failure)”. That is a bounce, and what…