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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Registering a .mz domain: what details are needed and for how long

Registering a Mozambican domain is simpler than most people expect. You do not need to be a company, and no paperwork is required, as long as the extension you pick…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Registering a .mz: with CIUEM, through a reseller, or with us?

A .mz domain can reach you by different routes, and the result — the name in your name — is the same in all of them. What changes is the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

How to migrate a site without downtime

Changing hosting provider does not have to take your site offline. The trick is simple: set everything up here before pointing the domain. While you prepare the new account, the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Transfer a .mz domain from CIUEM: step by step, free of charge

Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place — domain, hosting and e-mail.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to open a support ticket and see the history

A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one place, lets you attach files, and never…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Shared hosting vs Cloud: what actually changes

"Cloud" is so worn out in advertising that it has stopped meaning anything. In our catalogue it means something concrete: a virtual machine of your own, with a private network…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to manage sub-accounts

If more than one person in your company needs access to Meu Interweb — finance, support, a developer — you don't have to share your own login. Create a sub-account…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Bank transfer: the five stages until your payment is confirmed

Paying by bank transfer is not like paying with mKesh, M-Pesa or e-Mola: with those, the system tells us instantly and the invoice settles itself. With a transfer, the money…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

I have registered a domain — what now? What is included and what is not

Registering a domain gives you the name — and only the name. That is what lies behind almost every question that reaches us in the days after a registration, and…