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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Everyday e-mail habits for a business: To, Cc and Bcc, reply all, subjects and attachments

The short answer: most e-mail trouble in a business is not technical. It is a customer put in Cc with everyone else’s address, a “reply all” that should never have…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Restoring a single e-mail account or folder

To put deleted messages back, open JetBackup (cPanel, Files section), choose the copy from a date before the deletion and restore only the e-mail folder concerned, not the whole account.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

A new domain sending e-mail: how to build a reputation without landing in spam

The short answer: a newly registered domain has no history, and e-mail services distrust what they do not know. If you start sending a lot, suddenly, to people who do…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

How to recognise a phishing e-mail or message, and what to do if you clicked

The short answer: phishing is a message pretending to come from someone you trust (Interweb, your bank, a supplier, your boss) to get you to click a link, open an…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

Building an HTML e-mail that displays everywhere: width, images and dark mode

The short answer: an e-mail is not a web page. Each mail program (Gmail, Outlook, the phone) shows it its own way and many ignore what is modern. To look…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

E-mails stuck in the Outlook Outbox: why they do not leave and how to send them

The short answer: a message that stays in the Outbox (in italics, or with a number beside it) is one Outlook has not managed to hand to the server yet.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

A lost or stolen phone or laptop with the company e-mail on it: what to do first

The short answer: the lost phone or laptop has the mailbox open and the password saved. The first thing is to change the mailbox password from another device: the apps…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Webmail or an e-mail app: which one to read your mail with

Short answer: webmail is best for occasional access, for a computer that is not yours, or for when nothing is set up yet, because there is nothing to install. An…