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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

A second domain for the same business: redirect, alias or separate site

Short answer: if you hold two names for the same business (another extension, the old name, a typo you registered) and there is a clear main name, the best thing…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseE-mail

A new domain sending e-mail: how to build a reputation without landing in spam

The short answer: a newly registered domain has no history, and e-mail services distrust what they do not know. If you start sending a lot, suddenly, to people who do…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Transfer the domain or just change the nameservers: which one do you need

Short answer: they are two different operations, and many people do the wrong one. Changing the nameservers decides where the DNS zone lives, that is, who answers for your site…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

DNSSEC: what it is, and what it changes for your domain

The short answer: DNSSEC is a digital signature on DNS answers. It lets whoever asks “where is this domain?” confirm the answer was not forged on the way. It encrypts…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

Wildcard SSL: one certificate for every subdomain, and when you do not need it

The short answer: a wildcard certificate (with an asterisk) covers every subdomain one level down, such as shop.example.com and blog.example.com, without listing them one by one. You almost never need…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

What to write in a support ticket for a site, e-mail, domain or invoice problem

A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Testing a backup: a restore drill on a test subdomain, step by step

A copy that was never restored is a hope, not a backup. The real test is putting it back on a test subdomain, next to the real site, and seeing…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

The domain you want is already taken: what you can do, and what to avoid

The short answer: a name that is already registered cannot be registered again. But “taken” means different things: the name may be in use, parked and unused, or about to…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Relative or absolute links: what breaks when a site moves to another domain or folder

The short answer: a link or an image can name its target in four ways: absolute (https://asuaempresa.co.mz/img/logo.png), protocol-relative (//asuaempresa.co.mz/img/logo.png), root-relative (/img/logo.png) and relative to the page (img/logo.png or ../img/logo.png). The…