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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Paying by card: how it works, and what can go wrong

Payment methods are not the same everywhere. The list that applies to you is the one shown on the invoice screen itself, and the full list is on Payment methods.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

I bought an SSL certificate and it has not activated: domain validation

You bought an SSL certificate, you paid, and the padlock still has not appeared. It is the most frequent question we get about certificates - and nearly always only one…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Making and keeping your own backup, and testing that it works

Restoring a copy of ours is covered in how to restore your data with JetBackup. This article is about the other half, and it is the half usually missing: having…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Changing plan: how to do it, and how the amount is settled

Either the plan has become too small, or you are paying for more than you use. Both are a change you make yourself, in your account, with no ticket and…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Connecting WHMCS to WHM so accounts are created on their own

This is the step that turns WHMCS from an expensive invoice sheet into something that works for you. Wired to WHM, it creates the hosting account the moment payment clears,…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Which payment methods are available where you are

The honest answer is that it depends on where you are, and that it changes over time. So we do not write it down here: a list typed into an…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Directory indexes: what a visitor sees when there is no home page

You open an address on your site and instead of a page you get a plain list of files, with names, sizes and dates. That is the server telling you…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Pro, Plus, Ultra or Business: choosing without guesswork

Shared plans come in four steps: Pro, Plus, Ultra and the Business line. They all carry the same panel, the same certificate and the same daily backup. What separates them…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to ask for help, and what “unmanaged” really means

Half the misunderstandings about support come from the same boundary: the server is ours, the site is yours. This article covers where to ask for help, what to put in…