53 results for «invoice» (page 1 of 6)
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How to pay your invoice
All your invoices live in Meu Interweb, and there are several ways to settle them. Some confirm instantly and activate your service straight away; one requires us to check your…
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Why your invoice shows this amount, and the billing calendar
Two questions reach us nearly every week: why is the first invoice not the price of the plan? and why did I get two invoices at once? Both have the…
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Your site is down — what to check first
The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is — and three of them you can fix…
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How to contact Interweb
We are reachable through several channels. Picking the right one first time saves you waiting — a technical request sent to sales takes longer to resolve than one that went…
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How to upgrade or downgrade your plan
Outgrown your plan — or paying for more than you use? You can change plan yourself from Meu Interweb, without opening a ticket and without moving the site by hand.…
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Registering a .mz: with CIUEM, through a reseller, or with us?
A .mz domain can reach you by different routes, and the result — the name in your name — is the same in all of them. What changes is the…
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How to change your registration e-mail
The e-mail on your account is how you receive invoices, tickets and login links. Keep it up to date — it is your main line of communication with us. If…
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How to reactivate a suspended or terminated plan
A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…
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How to open a support ticket and see the history
A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one place, lets you attach files, and never…
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Transfer a .mz domain from CIUEM: step by step, free of charge
Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place — domain, hosting and e-mail.…





