168 results for «invoice» (page 6 of 17)
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Sending your invoices to an accountant: where invoice e-mails go and how to add a second recipient
Invoices and reminders go to the account e-mail. For an accountant, a partner or a colleague to receive them too, without access to the account, create a contact with the…
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I cancelled my service but an invoice still arrived: what to check
There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…
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What to write in a support ticket for a site, e-mail, domain or invoice problem
A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…
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My invoice was cancelled: what happens to my order, and how to get the service
The short answer: an invoice that is not paid is cancelled by the system 15 days after its due date. When that happens, every order on that invoice is cancelled…
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Transfer a .mz domain from CIUEM: step by step
Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place - domain, hosting and e-mail.…
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How to reactivate a suspended or terminated plan
A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…
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Your site is down: what to check first
The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is - and three of them you can fix…
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How to contact Interweb
We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent to sales takes longer to resolve than one that went…
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How to manage sub-accounts
If more than one person in your company needs access to My Interweb - finance, support, a developer - you don't have to share your own login. Create a sub-account…
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Bank transfer: the five stages until your payment is confirmed
Paying by bank transfer is not like paying with mKesh, M-Pesa or e-Mola: with those, the system tells us instantly and the invoice settles itself. With a transfer, the money…





