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Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Preparing for a traffic spike: a campaign, a launch or a live event

A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

What OpenClaw costs: the API keys, not the server

OpenClaw is open source and you do not pay to use it. What you pay for, besides the server, are the calls to the AI model: every time the agent…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseSecurity

Why your server was switched off or locked after an abuse notice, and how to bring it back

The short answer: after an abuse notice, you first investigate with the server still on; if by the deadline the cause is not clear, or the attack traffic carries on,…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a small company website with its own e-mail

A small company’s website is usually a brochure site: a few pages, a contact form and mailboxes on the company domain. That fits a shared plan, often one of the…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Your accounts department wants a pro forma before paying: what to send them

It depends where you are in the process. If you have not ordered yet, the pro forma is requested on the quote page and arrives by e-mail as a PDF.…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Reseller hosting or one plan per client: what suits a freelancer or agency

If you have three or four clients, one plan per client or one account with add-on domains is usually enough. Reselling pays when you have many client sites and want…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

Interweb Mozambique www.meu.interweb.co.mz › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…