144 results for «invoice» (page 1 of 15)
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How to pay your invoice
All your invoices live in My Interweb, and there are several ways to settle them. Some confirm instantly and activate your service straight away; one requires us to check your…
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Why your invoice shows this amount, and the billing calendar
Two questions reach us nearly every week: why is the first invoice not the price of the plan? and why did I get two invoices at once? Both have the…
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Your invoice: billing details, tax and receipts
Every invoice we issue answers three questions: whose name it is in, what tax was applied, and what proves you have paid. This article shows where each of the three…
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Invoice paid but the service is still suspended or pending: what to check
If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…
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Why every service has its own invoice, and how to pay several at once
Every service has its own cycle and its own date, and each invoice is tied to the services it covers. That is why a plan, a domain and a certificate…
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The tax line on my invoice changed or disappeared: what to check and what we can change
Two similar invoices can carry different tax, or the tax may not show at all. Nearly always the explanation is in the account’s billing details at the moment each invoice…
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Hosting words for beginners: the terms on your invoice and in your panel
The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…
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How to read your invoice line by line, and what each status means
An invoice answers four questions, in this order: whose it is, what it charges, for what period, and how much is left to pay. The status at the top (Unpaid,…
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E-mails from your hosting company are not arriving: confirmations, invoices and ticket replies
If you are not getting the confirmations, the invoices or the replies to your tickets, in nearly every case the messages were sent and stopped halfway: in the junk folder,…
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Recurring invoices and payment reminders: automating the follow-up for a service business
In a service business (retainers, maintenance, monthly fees) it pays to automate issuing the invoice and the payment reminder, and keep by hand only what needs judgement: a dispute, a…





