144 results for «invoice» (page 2 of 15)
-
Proforma invoice: what it is, why the number changes when you pay, and which document to keep
The short answer: a proforma invoice is the document we show you before you pay: it says what you will pay, to whom and by what means. It is used…
-
Taxes and invoice numbers in WHMCS: tax rules, proforma invoices and repeated numbers
This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…
-
I paid twice or paid the wrong invoice: what happens to the money
Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…
-
Credit balance in your account: where it comes from and how it is used on invoices
Credit is money of yours that stayed on the account, in the account’s currency, and that pays future invoices. It is not a discount or a coupon: it is a…
-
The amount on my invoice looks wrong: what to check before you write to us
Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…
-
Letting a colleague or accountant pay invoices without sharing your password
Give them a sub-account with a single permission: invoices. That way the person signs in with their own password, sees and pays invoices, and sees or touches nothing else. It…
-
I paid less than the invoice asks for: partial payments and how to settle the rest
When you pay less than the invoice asks for, the invoice stays open with the difference still to settle, and the service does not activate or renew until the rest…
-
Paying an invoice for someone else, or having your company pay yours
Anyone can pay an invoice, as long as the amount is exact and the payment says which invoice it is. The invoice stays in the account holder’s name, whoever pays.…
-
Where to find your services, domains, invoices and tickets in your account
Once you are signed in to My Interweb the home page shows a summary, but what you are after is nearly always in one of four places in the menu:…
-
The invoice PDF will not download, opens blank or looks wrong: what to try
Almost always the problem is the browser or the PDF reader, not the invoice. The invoice is generated by the system, it is the same one that was e-mailed to…





